FAQ

What are your hours of operation?

Our treatments are by appointment only. For our most up to date hours visit our online booking site. 

Do you accept appointments outside of regular business hours?

We are happy to work with clients to accommodate their schedules as much as possible. If you need an appointment outside of our available booking hours don't hesitate to get in touch with us.

What is the best way to contact you?

Texting 608-518-2685 works best for contacting us as we can generally respond during client treatments. You can also call 608-518-2685 or DM us on Instagram or Facebook.

Do you accept walk-ins?

We operate on an appointment-only basis. If possible, we will accommodate same-day appointments. Please text 608-518-2685 for same-day appointments.

Air Quality Health and Safety Concerns?

While we offer acute sickness treatments and our commitment to your safety remains strong, we use an Air Doctor air purifier. This fantastic device will thoroughly cleanse the air of viruses and other contaminants completely every 15 minutes. Additionally, all acute sickness treatments include a 15-minute buffer to ensure the air is refreshed and ready for the next client. This is one more way that your safety is our top priority.

How do I schedule an appointment?

You can schedule an appointment using our website's ‘Book Now’ button. If you are having trouble finding a time that will work for you, don't hesitate to contact us via phone, text, or social media with any questions regarding availability.

***All appointments are subject to a medical evaluation to determine patient eligibility.***

What is your cancellation policy?

We get that life is unpredictable. If you cancel less than 4 hours before your treatment or do not call or show you could be charged a cancelation fee. If this happens twice you will not be allowed to schedule services.

Running late?

Please contact us via phone or text to let us know. If you are more than 15 minutes late, your treatment may need to be canceled with a fee to be respectful to the following client.